Can you imagine if all drive-thru restaurants had touch screens as an option to use? That way people wouldn’t have to deal with the annoying speakers that is hard to understand from. Deaf people have no use for speakers at all. Even the hearing impaired cannot make out the words being said over them. Speakers at drive-thru places are a nuisance for the deaf world. Even those that can hear have told me they have trouble understanding things over the speakers.
Wouldn’t it be better if they provided touch screens or some other ways for people to order than to have to use the speakers? I have sent a list of ideas of how they can provide better services for deaf customers to the VP of Arby’s. He replied to me that he had forwarded my list of ideas to the marketing support team to see what they can do. I am really very excited about this. Can you imagine how wonderful it would be if they make it easier for the deaf customers at these places to order without having to deal with communication difficulties?
Now I hope that all places will participate and make some changes to help their deaf customers. That includes Tim Horton’s, Wendy’s, McDonald’s, KFC, Burger King and many more that I have not mentioned.
Have you ever had difficulties ordering from a drive-thru? Do the words come out unclear and broken up through the speakers? Do the person understand or hear you when you talk into the speakers? Do you have to speak up for them to hear your order? Do they ever take your order wrong due not to hearing you right? This can be a problem.In order to solve this problem throughout the world, every drive-thru should consider installing touch screens to order from. This would solve the major problem in the deaf society when using a drive-thru.
It would also help those with speech difficulties that can’t talk through a speaker. Most deaf and hard of hearing people would really like to use a touch screen at the drive-thru’s to make their orders. For now they either have to pull up to the window or go inside. This is very unfair to those with hearing difficulties. Please be fair to everyone in this world and treat us all equally.I have been deaf for 49 years and not much has improved for me when it comes to ordering out at restaurants.
- Please to those who manage the drive-thru restaurants to consider installing touch screen menus. This would benefit everyone in the world, not just those with speech and hearing difficulties. Most people want this so why not put them in now and make everyone happier. The speakers at the drive-thru’s are quite a nuisance. Please make the changes now for all of us. We want touch screens.To the managers and owners of all drive-thru restaurants please take this into consideration. This includes Burger king, Arby’s, Tim Horton’s, KFC, Dunkin Donuts, McDonald’s, Mighty Taco’s, and all other drive thru’s out there.