I have typed up an agenda and made copies that I’d like to pass around to people at the meeting. It’s basically on ideas I hope that can be used to help deaf people. I just hope I don’t forget to bring the folder with me. I mostly have stuff I need to discuss regarding problems with deaf riders on the metro rail train, that I ran into when I rode on it. At the last meeting, I pretty much said what I hoped to improve in airports, but I have a problem with viewing the website. I have tried looking up the Buffalo Airport and I still can’t find any information what kind of services they provide for the deaf passengers. And the other problem is I still don’t see where or how I can sign up when I take my next flight for special accommodations for myself. This is to have them give me a closed captioning monitor at my gate and a closed captioning monitor on the airplane to display the words on the screen when they do the safety demonstration. As far as a number, I rarely use the phone. I would rather sign up online, than to call.
I saw nothing in the buffalo airports website describing the deaf services in the airport and I was disappointed. At one point I came to one of the websites and it said deaf and it had one number, that was it. I’d like to know where is the website that describes what services the airport provides for the deaf people. How they can sign up for it?
When I looked up the airport, I tried to go under deaf services at buffalo airport and got nothing. Then I tried to look up deaf help and nothing. I don’t know where it is. As far as I do know you told me they were updating the website, so I guess it isn’t there yet. At the meeting can someone please speak up and direct me on how to sign up for what I need when it comes to getting a closed captioning monitor at the gate and on the plane for my next flight.
I hope this can all be explained to me at the meeting. I do understand some of the deaf people got the services as Bev told me that. But all deaf people should be able to get these services just some. I was never given any special accommodations when I was there even though I told them I was deaf when I checked in my suitcases.
And I think it is very important for the airport to find a way to print out deaf brochures describing their deaf services and how to get them, even if it costs money. It really shouldn’t cost that much, as there’s not that many deaf passengers it could just be sent to the passengers that can’t hear.
One more thing, I needed to ask you. Would it be possible for NFTA to print out special I.D. cards for the deaf riders? All I want is an i.d. card given to me from N.F.T.A. saying I am deaf, so I can show it to the cop that asks to see our ticket. The cop was behind me on the train last week and was trying to ask for my ticket and I didn’t hear her. I would like to show them proof I’m deaf, so that they don’t think I am ignoring them when they ask for the ticket as I couldn’t hear her from behind me. So can someone ask the cops that check our tickets to walk in front of us, not from behind so that I can lipread what they are saying? If I can get an i.d. card from N.F.T.A. to use on the metro rail train, it would be really helpful. All it needs to say I’m deaf, and I’m willing to pay 1 or 2 dollars for it, if it can’t be done for free, as that would save me a lot of trouble when the cops approach me and ask for my ticket when I don’t hear them .