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Dollar General Store: Cashier Asks For Hearing Dog To Leave

douglas in airportWhenever I go out shopping I always bring Douglas my hearing dog along. He is here to help to notify me of sounds I can’t hear at home. Without my hearing aids on I am completely deaf. In most places we go to there are usually never any problems. At the stores people spend a lot of time admiring the dog. They usually come up to me and tell he how cute he looks. He puts smiles on people’s faces everywhere I go.

Anyway I decided to stop at the Dollar General store yesterday. Douglas had his orange hearing dog vest on as we went inside. Also I always hold onto the leash and have him close to me whenever we go shopping. When I was nearly done shopping, a cashier followed us in the store. I was wondering why she was not up front working. All of a sudden she started yelling something to me.

Oh no not again is what I told myself. She came up to me with an annoyed look on her face. Then she nastily said that Douglas cannot be in the store. She said again no dogs were allowed there. This woman was standing right next to me and I wondered why she didn’t observe what his vest said. Finally she took the time to read it. Then she asked me if he was a hearing dog. And I said yes. He is a service dog and he’s allowed in public places.

Then she said something to me that I didn’t appreciate. The next thing I knew she was telling me to keep him close to me. It’s almost as if she was trying to tell me I did something wrong. He is always next to me on the leash that I always hold. So I was not happy that she was giving me orders on my service dog. Not only that she was wrong to ask him to leave. Anyway that was one unpleasant experience in the General Dollar Store.

In this world not many people are educated on these hearing dogs. This is why things like this happen when I go out in public sometimes. All I can do is to help more people to understand more about hearing dogs. Let’s help to spread this information out on these wonderful hearing dogs.

You can check out more articles about my hearing dog on my blog at:
http://deaf47.blogspot.com/

Douglas Goes On Vacation With Me

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Good afternoon everyone. My summer has been going great. Just recently I took my hearing dog Douglas to Ohio with me. We went out to eat at some restaurants and he came with us. While he was there, he was quiet and behaved pretty good. He never barked in the restaurants. Now he responds automatically to the doorbell, phone, alarm clock and smoke alarm. When I’m not wearing my hearing aids I can’t hear a thing. So it is very helpful that he is here to notify me of those sounds.

You might want to read more about my hearing dog below.

http://www.bubblews.com/news/4789670-the-crate

http://www.bubblews.com/news/4677927-bubbling-away-from-home

http://www.bubblews.com/news/4432941-their-big-dog-came-charging-at-us

Captioning Screens Should Be Provided At Drive-Thru Restaurants

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  • All my life I have used the drive-thru in places such as Burger King and Wendy’s.  There was not one time when I was ever able to understand word by word what was being said over the speaker.  With my hearing aids, I can hear roughly about 65 percent with them. But I am unable to make out the words unless I lipread the person.  It has been frustrating for me trying to make an order at places like this. Usually I would pull up to the speaker and tell them what I wanted to get.  My order would show up on the screen on the window if the place provided those things. But I never understood what their response was to my order.
  • I would try to tell them I was hearing impaired and to speak louder for me.   Sometimes the person would speak louder but the words sounded broken up.  I could not make out their words at all over a speaker. This has been a frustrating experience for me for the past 40 years. Usually I would tell them I am going to pull up to the window and they would say something back. I never understood what they said after I said I needed to pull up to the window to put in my order. This is totally unfair to the deaf customers.
  • The world needs to start thinking about providing closed captioning monitors at the drive-thru’s for the deaf and for the elderly that are losing their hearing. Deaf people also want to know what is being said to them over the speakers. When is this going to change? I have put up with this nonsense all my life and I feel the world is being ignorant to the needs of deaf people at drive-thru restaurants. Please start providing closed captioning screens for us. We would appreciate it.

http://www.bubblews.com/news/1297441-eating-at-mcdonald039s

Old Photos of My Mother

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My mother was the woman that raised me. She gave me very nice life.  You can read more about her on bubblews at:   http://www.bubblews.com/news/636632-old-photos-of-my-mother.

New Hearing Aids At Last

Golden-sunset-reflecting-in-the-wate-of-lakeGood evening everybody! It’s so good to be here tonight. Last summer I had requested for new hearing aids from Beltone. They worked terrible, so I had them returned. Later my regular audiologist ordered a new pair of Phonak hearing aids for me. I had no idea how that would turn out due to my bad experience with the Beltone hearing aids. Believe me, I will never go back to Beltone, their hearing aids were awful. When I went to see my audiologist, he tested these new hearing aids on a machine hooked up to a computer. We had to pick out the level of the sound that I was comfortable with.

A few weeks later, I received a check given to me by my Empire Plan Insurance company. Happily I paid my audiologist the 3,000 dollars from my insurance company. That covered my hearing aids and my new ear molds, plus the batteries. So I didn’t have to pay a dime. You could say I got them free. Boy I was lucky. Then I tried them on and they were very comfortable with the ear molds. I was very happy. These are much better than my old ones. I was hearing some sounds I never heard before in my entire life! So that is amazing. These are really good hearing aids.

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NFTA Meeting In February

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hsbc1 (Photo credit: rogerdupuis2)

meeting nfta  Open-mouthed smileThis was my second NFTA meeting, it went well except I talked too much this time.    There was a girl that was deaf  in one ear sitting right next to me and I never even knew she was partially deaf.    I had passed out my agenda for the directors and everyone else to read on what the deaf  passengers need at airports and on trains.       For weeks, I spent time preparing myself to make a little speech on stuff that nobody have heard about.    Here I am going on and on about how I didn’t get any closed captioning screen at my gate and on the plane at the airport.      Angry smileThen when I asked if the airport could provide me these services on my next flight, I didn’t get the response I wanted to hear.   They told me that the airport doesn’t always have the funding for these services.    That’s when I blurted out that I had filed a complaint against Delta Airlines, I wanted them to know I thought Delta Airlines sucks.   Then a few people understood where I was coming from and made some good suggestions which I really appreciated.   For some reason, I kept on talking about what deaf people need on the trains and at the airports.  I went on and on about it.   Really, I wish I would just shut up for awhile, and let someone else talk.  It seemed like all I was doing was complain endlessly, and I felt close to making a fool out of myself there.

talk too much  Disappointed smileFinally the blind lady with the cute quiet dog that came said she was amazed that I really stood up for the deaf people, and this is rare.   That made me feel better and pretty good about myself being there.     And I wanted to shake hands with the man in the wheelchair that supported my speech.  Really, I felt like I was taking over the meeting, I have never talked so much in my life.   Boy I was worried I was going to bore everyone with my endless speech.   Surprisingly they all listened to what I had to say.     I made two requests and asked one of the  directors of NFTA to find out if they could close caption the important announcements on the Buffalo metro rail trains.     He said he will look into that.    I had also asked him if he could find out of they could educate the police on the trains better on how to talk to the deaf riders when checking out their tickets.      I had made a complaint about that because the cop was talking to me from behind and I didn’t hear or understand a word being said.    And he was very nice and said he will check that out also.  So I thanked him and finally I stopped going off with my mouth about the lack of deaf services.     The last thing was I asked for some kind of ID for me to show to people that I am deaf.   And luckily there was a director there that told me I can get a visor card.

rkicking computer

So I was happy about that, never knew those things existed.   Right now they are updating the website, so it will be some time before it is done.   After I said something about how the Delta Airlines website sucked for the deaf people, they have been changing it.   And I really appreciate that a lot.    At least they are doing something.    And I will continue on with my fight for the rights for the deaf passengers.

World Ignored Deaf Lady’s Needs for over 45 Years

There were a number of problems as far as not getting my communication needs met in this world.   For over 40 years, they did not set up close captioning in any of the movies I wanted to see  in the theaters nearby me.    This problem goes on today.   Just recently I had wanted to see a movie over at the Regal Cinemas and asked if they can close caption it.  They said sorry, they don’t have that.  So, now I don’t go to the movies anymore.   They don’t caption it at the theaters nearby me, so why bother going?    They provide headphones for the deaf in movie theaters.   Those things don’t help me to understand the movie at all, so I don’t wear those.

English: University Station, train coming in

English: University Station, train coming in (Photo credit: Wikipedia)

I’m a lip reader.  I can’t hear over a headphone, or understand anything.   My parents took me on a lot of trips by plane every single year.  Not once did they close caption any of the Safety Announcements on the plane for me in over 40 years.   Up to this day, I still do not know what to do if there were to be an emergency on the plane.  As I could never hear what was being said over the microphone about the safety announcements.  The last time I was in the airport was on Dec. 22, 2012.  They did not provide any close captioning screen for me at my gate to tell me when my flight was leaving.  Neither did they provide any closed captioning screen for me on the plane to help me understand what was being said over the speakers.     I had to put up with this for over 40 years, and this is enough.

Just recently I took the Buffalo metro-rail train downtown this week.  There were no text scrolling screens on the train for me to read where we were stopping.   Every time the train stopped, an announcement was being made over a speaker. I couldn’t hear or understand anything being said over that microphone.  This has got to be very hard on the deaf people.   It isn’t fair to deaf people like me to not understand what is going on when traveling by train or plane.      What about restaurants?    I had recently taken my daughter out to dinner before her big trip.    When the waitress asked me what I wanted to order, I couldn’t understand her.    Then when I tried to tell her I was deaf, she didn’t understand what to do, or how to speak to me.   Therefore my daughter took over to speak for me.    People have got to get educated in places like this, on how to talk to a deaf person.       Things have got to change for all deaf people for the better.  Please help make this world a better place for the deaf.

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