Changes At Drive-Thru Places Can Help Millions Of Customers
Can you imagine if all drive-thru restaurants had touch screens as an option to use? That way people wouldn’t have to deal with the annoying speakers that is hard to understand from. Deaf people have no use for speakers at all. Even the hearing impaired cannot make out the words being said over them. Speakers at drive-thru places are a nuisance for the deaf world. Even those that can hear have told me they have trouble understanding things over the speakers.
Wouldn’t it be better if they provided touch screens or some other ways for people to order than to have to use the speakers? I have sent a list of ideas of how they can provide better services for deaf customers to the VP of Arby’s. He replied to me that he had forwarded my list of ideas to the marketing support team to see what they can do. I am really very excited about this. Can you imagine how wonderful it would be if they make it easier for the deaf customers at these places to order without having to deal with communication difficulties?
Now I hope that all places will participate and make some changes to help their deaf customers. That includes Tim Horton’s, Wendy’s, McDonald’s, KFC, Burger King and many more that I have not mentioned.
Posted on December 2, 2013, in bubblews, deaf articles and tagged customers, deaf, drive-thru, food, hearing, misunderstand, ordering, restaurants, speakers, touch screens. Bookmark the permalink. Leave a comment.